Policies

These are some of our policies and guiding lights to how we operate. 

This is a work in progress and we’ll be adding to this as we grow.

Social Good Outpost provides design, strategy, speaking, and social impact related services. We are a social enterprise, meaning we operate in a ‘profit-for-purpose’ model, where the profit we make enables us to operate and provide some services for purposeful, aligned work, on a sliding scale model or for free. As such, we are consciously always looking to operate in an ethical, considerate and respectful way.

We currently are working as owners of the company. In this situation we are still conscious of our own working conditions and in our operating strategy work towards being able to have paid leave, education and training opportunities, a space to make difficult decisions to make things better, and our most preferred working conditions.

Client satisfaction and the importance of clients’ goals are integral to our continued relationships and partnerships. We always work to what is in the highest good of the client, project and people involved in the project, with conscious reflection on bias and without using tricks and making any affiliations or influences clear. Our work is done to an industry standard of quality, and priced in a way that allows us to continue operation, value our work, care for ourselves and also deliver excellent design, strategy and social impact for clients.

We work with suppliers who are respectful, value our business, and we also value them. We commit to paying bills promptly.

In our legal place of business, Australia, we commit to following the legal standards for companies, our industries and going ‘above and beyond’ in terms of fair treatment, sustainable use of resources and procurement.

Ethical marketing

Our policy is to use ethical principles of marketing including:

– All marketing communications share the common standard of truth.
– Marketing professionals abide by the highest standard of personal ethics.
– Advertising is clearly distinguished from news and entertainment content.
– Marketers must be transparent about who they pay to endorse their products.
– Consumers must be treated fairly based on the nature of the product and the nature of the consumer.
– The privacy of the consumer should never be compromised.
– Marketers must comply with regulations and standards established by governmental and professional organisations.
– Ethics should be discussed openly and honestly during all marketing decisions.

We pay particular attention to not stereotyping women or taking advantage of people’s lack of technical knowledge, or inducing fear in our marketing interactions.

Environmental care

We have a policy to, in our virtual workspaces (work-from-home offices), to:

– Choose environmentally-friendly cleaning products or use substances such as eucalyptus oil, tea tree oil or vinegar solutions for cleaning.
– Use recycled paper products where possible
– Split waste into recycling, and minimise other non-recyclable waste through buying choices.
– Take our E-Waste to local Council E-Waste collection points
– Take hazardous waste to council hazardous waste collection (eg batteries)
– When removing old office equipment we commit to sell or give away to a new home first, rather than going straight to council pickup or the tip
– Choose electricity providers who offer renewable energy if possible in our location, and share energy use with the household
– Keep our water use low by utilising water-saving taps
– Use energy-efficient lighting in our workspaces

We encourage environmental stewardship in home offices, including:

  • Choosing renewable energy if your energy company offers it
  • Choosing energy efficient lighting
  • Putting computers on sleep mode when they’re inactive
  • Sorting waste
  • If possible, installing water-efficient taps
  • Using our office hardware in a sustainable way by replacing them “when necessary” for effective working rather than “every year” by default

Tell us your plans for good

We’d love to support and amplify them.

Social Good Outpost acknowledges Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands and waters where we live.

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